Here is our Privacy Policy:

ImagineThinkDo Ltd Privacy Policy

This privacy policy (“Policy”) details how ImagineThinkDo Ltd, (‘we’ ‘us’ ‘our’ ‘ImagineThinkDo’) collects, stores and uses any information that you provide when you use our website www.ImagineThinkDo.com (‘website’) or engage with us concerning our services (‘services’) and your rights regarding the personal information we hold about you.

Please read this privacy policy carefully – by accessing or browsing the website or inquiring about or requesting the provision of Services from us, you confirm that you have read and understood this privacy policy in its entirety.

Overview

We respect your right to privacy. Our overall aim is to ensure that our collection and use of personal information is appropriate to the provision of services to you and our clients and is following applicable data protection laws.

Who are we?

ImagineThinkDo Limited is the data controller of the personal information that we collect from you.  It is a company registered in England and Wales (registration number 07871154), whose registered office is at: 5 Hyde Road, Paignton, Devon TQ4 5BW. ImagineThinkDo Ltd is registered with the Information Commissioner’s Office (ICO) as a Data Controller, registration number: A8712654.

You can contact us concerning this privacy policy by email at: Hello@ImagineThinkDo.com 

The personal information we collect about you

When you access and browse the website (including when you submit personal information to us through data entry fields on the website) and where we engage with you to discuss or provide services, we may collect the following information from or about you:

• Name and job title

• Contact information including email address

• Basic employment details

• Demographic information such as your region

• Information for technical security monitoring purposes such as your IP address and the version of your browser

• Depending on the service we provide to you, we may also request more detailed information about you and your role. For example, the department, function or team you work in, the grade or level of your employment, professional experience and goals

How we collect data

We may collect personal data in the following ways:

• Data disclosed by the individual directly

• Data disclosed by an authorised third party (e.g. an employer) on the individual’s behalf

• Data obtained from a linked system or database

• Data generated through user interaction with systems and/or services

Where an individual’s data is provided to ImagineThinkDo Ltd by an authorised third party such as your employer (e.g. programme delegate lists), it is the third party’s responsibility to ensure they have the correct lawful basis in place to share this data with ImagineThinkDo Ltd.

Why do we collect this information?

The main purpose of collecting your personal data is to provide the Service we are contracted to provide for example individual coaching, leadership development, delivering workshops or diagnostics. We collect this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping

• We may use the information to improve our products and services

• To contact you in response to a specific inquiry

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or post. We may use the information to customise the website according to your interests. Where we rely on your consent, such as any consent we seek for email marketing, you can withdraw this consent at any time

How we share your personal information and who we share it with

We will disclose information under the following circumstances:

• Service and website usage information: When we share anonymous information generated by our services with our customers, for example benchmarking

• Compliance with laws and legal proceedings: when we respond to court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.  When we believe it is necessary to share information to investigate, prevent or take actions against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

We will not supply your data to third parties for marketing purposes.

International transfers

We do not currently transfer personal information that we collect from you to third parties located in countries that are outside of the UK or the European Economic Area.

Security

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have in place comprehensive, reasonable and appropriate security measures to protect against the loss, misuse, and alteration of the personal information we process.  This includes suitable physical, electronic and managerial procedures.  Note that no transmission over the Internet can ever be guaranteed secure and so we cannot guarantee the security of any personal information that you transfer over the Internet to us.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual for example, to remember users’ settings (e.g. language preference, previous data entered via responsive forms) and for authentication.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to other websites operated by third parties (for example YouTube or LinkedIn).  Once you have used these links to leave our website, ImagineThinkDo Ltd does not have any control over that other website and therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should always read the privacy policy of each website you visit carefully.

How long do we keep hold of your information?

We will hold your data for a maximum of 7 years to meet legal and compliance requirements. We will only keep certain information about employees, clients, suppliers and other individuals or organisations we do business with in order to fulfil business functions.

Employee personal data is held for the duration of the individual’s employment and for 7 years after the last day or contracted employment.

Your rights

You have certain rights concerning your personal information. If you would like further information concerning these or would like to exercise any of them, please contact us at Hello@ImagineThinkDo.com at any time.

You have the right to request that we:

• provide access to any personal information we hold about you

• update any of your personal information which is out of date or incorrect

• delete any personal information which we are holding about you

• restrict the way that we process your personal information

• prevent the processing of your personal information for direct marketing purposes

• provide your personal information to a third-party provider of services

• provide you with a copy of any personal information which we hold about you; or

• consider any valid objections which you have to our use of your personal information

We will provide our response within the time period required by applicable law. Please note, however, that certain personal information may be exempt from such requests in certain circumstances.

If an exception applies, we will tell you this when responding to your request. We may request you provide us with information necessary to confirm your identity before responding to any request you make.

Changes to this Privacy Policy

This privacy policy was last updated in June 2020.

ImagineThinkDo Ltd may change this Policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Complaints, questions and suggestions

If you have any queries regarding our processing of personal information please contact us via: Hello@ImagineThinkDo.com.

If you have unresolved concerns, you have the right to complain to the Information Commissioner’s Office (ICO).